Anne Cross has been the CEO of UnitingCare Queensland since November 2003. She is also Chair of Australian Regional and Remote Community Services (ARRCS Ltd), UnitingCare Queensland’s aged care and community services in the Northern Territory.
Anne came to the role having held senior positions in government and non-government organisations across a broad range of rehabilitation, disability, aged care and community services. She has served on various government bodies including the Child Protection Council and the Smart State Council.
Anne has recently been a member of the Queensland Government Domestic and Family Violence Taskforce led by Dame Quentin Bryce AD CVO.
Anne is the 2014 Telstra Australian Business Woman of the Year and the national Government and Community category winner.
She has undergraduate and postgraduate qualifications in social work. She is a Fellow of the Australian Institute of Management, a graduate of the Australian Institute of Company Directors and a member of Chief Executive Women. In 2008, Anne was appointed as an Adjunct Professor in the School of Social Work and Applied Human Services at the University of Queensland.
Alex commenced his career in medicine, obtaining a Fellowship of the Royal Australasian College of Surgeons.
After completing a MBA, over the next 25 years he progressed through a broad range of executive roles for a number of leading global corporations, including PepsiCo, Fonterra, UBS and JP Morgan, spanning both consumer products and financial services.
During this time he developed a passion for the consumer and customer experience, and gained expertise across several functional areas, including marketing, sales, finance, IT and strategy, before moving onto various CEO roles over the last 12 years.
Immediately prior to joining UnitingCare Queensland, Alex’s most recent CEO position was with a leading digital participant in the Australian Private Health Insurance Industry.
Tracy joined UnitingCare Queensland in 2016 after two years as the Chief Commercial Officer for Blue Care.
Tracy has extensive executive experience across a range of roles and industry sectors. She is a former Financial Services partner of KPMG Brisbane, through which she led Suncorp’s national Corporate Banking business for a number of years. She then spent more than four years in a variety of roles with RSL Care in business development, asset management, property investment, development and facilities management, and retirement living. Prior to joining Blue Care she held the position of Chief Executive Officer of a multi-state specialist law firm.
Tracy is a Chartered Accountant and has a Bachelor of Business (Accountancy – with Distinction) and a Graduate Diploma in Advanced Accounting – with Distinction). She is also a fellow of the Australian Institute of Management, Additionally, Tracy is an experienced Non-Executive Director, with experience on various government and not-for-profit Boards, as well as being an active participant in various industry bodies.
Tracey McFarland joined UnitingCare Queensland in July 2016. Over the last 25 years, Tracey has held a number of senior roles in Marketing, Customer Service, Sales, Operations and Strategy in the not-for-profit and private sectors in well-known Australian organisations including QSuper, Suncorp, Telstra and Qantas.
Tracey has extensive experience in designing, positioning and delivering customer-centric services and engagement strategies based on customer insights. Tracey is qualified with a QUT Bachelor of Business - Marketing.
Sue commenced as the Director of Group Governance for UnitingCare Queensland in October 2013. Prior to her appointment she had been the Director, Risk and Quality for UnitingCare Health for 11 years and has more than 18 years experience in risk, quality and safety management systems.
Sue’s qualifications include a Masters Health Science (Risk Management), a Graduate Certificate in Leadership and Management, Graduate Diploma in OHS and a Certificate in Governance Practice. She is currently enrolled in a Bachelor of Laws at the Queensland University of Technology. Sue is a graduate member of the Australian Institute of Company Directors and a certificated member of the Governance Institute of Australia.
Peter commenced as the Group CFO for UnitingCare Queensland in July 2014. Prior to his appointment, he held a number of Senior Executive Finance and Commercial Roles with a broad corporate and operating site background which has included significant experience in finance/accounting, cash/treasury, legal/commercial, corporate and project funding, procurement, IT and governance. Peter is an FCPA with CPA Australia and holds both a Bachelor of Commerce and a Masters of Applied Finance.
Michelle came to Blue Care in July 2012 from her role as Director of the Office of Crime and Misconduct Commission.
Michelle’s previous experience includes roles in Adelaide as Executive Director Planning and Performance for the Adelaide Health Service; Director Turnaround Team, Central North Adelaide; and General Manager, The Queen Elizabeth Hospital. She has also held executive roles with Queensland Health, including District Manager Toowoomba and Darling Downs Health Service District.
Michelle is a registered nurse with a clinical background in emergency nursing. She holds a Bachelor of Health Science and a Graduate Certificate in Health Management, and is studying for a Master of Health Science. She is also a graduate member of the Australian Institute of Company Directors.
Cathy joined the UnitingCare Queensland executive leadership team in 2016, after four years as Director Services South East, Blue Care.
Cathy has worked across many Queensland Health clinical areas and has vast experience in Blue Care through working in clinical, HR and key management and leadership roles.
In her time at Blue Care, Cathy also led an organisation culture change project to implement Blue Care’s service model, Blue Care Tailor Made based on the FISH! philosophy.
Cathy’s experience across the health sector and within Blue Care enables her to lead teams to deliver integrated innovative care and services in a way which will strategically position UnitingCare Queensland for the future.
Cathy has a Master of Business Administration, Graduate Diploma of Business Management and a Bachelor of Health Science. In 2011, she completed a Leadership Program at Harvard University.
Shannon Foley joined UnitingCare Queensland in July 2016. Shannon has held a number of senior leadership roles in a Human Resources career spanning almost two decades. She has led HR functions and HR teams in well-known organisations in Australia and overseas including Telstra, Telecom New Zealand, Vodafone New Zealand and Qantas.
Shannon has extensive experience in HR strategic partnering, organisational development, change management and culture transformation. In addition to holding an Advanced Diploma in Human Resources Management, Shannon also has a Bachelor of Education (Adult Education) and a Master of Education (Adult Education) from the University of Technology, Sydney.
Brent joined UnitingCare Queensland in July 2016.
He has over 30 years’ experience working in the community services sector in a variety of roles including as a case worker, client services manager, teacher, funder and contract manager, operational manager and senior leader in Victoria, NSW and Queensland.
Prior to joining UnitingCare Queensland, Brent was the Regional Executive Director, North Coast with the Department of Communities, Child Safety and Disability Services, responsible for leading the delivery of child and family, disability, community recovery, domestic and family violence and community services and initiatives in the northern suburbs of Brisbane, Sunshine Coast and Gympie regions.
Brent has a keen interest in building strong evidence based-practice, enhancing cultural understanding, supporting communities to respond to local need, strengthening collaboration across the community services sector, and finding innovative ways to address social issues.
Brent holds a Bachelor of Social Science, Grad Diploma of Adult Education and an Executive Master of Public Administration. He is an active member of the Australian and New Zealand School of Government Alumni.
Arthur joined UnitingCare Queensland in August 2016. Arthur has over 25 years of international operational experience, involving senior leadership positions in non-profit, faith-based organisations, as well as in public and private companies, in Australia, the United Kingdom and South Africa.
He is a Chartered Accountant and has held CEO, national, regional, general manager and finance manager positions within the private health care service industry and has a strong track record working in mission-led organisations, such as The Little Company of Mary Health Care (LCMHC). Arthur's most recent previous role as National Director Private Hospitals at LCMHC involved leading a group of 11 private hospitals and two day surgeries.
Bruce joined UnitingCare Queensland in August 2016. He brings a rich experience in ministry and mission roles within the Uniting Church and other Christian organisations.
Bruce draws from a diverse background in senior management positions within government, private business and the not-for-profit sectors and is well-recognised for his expertise in transformational and cultural change.
Prior to joining UnitingCare Queensland, Bruce was managing therapeutic residential care and foster care programs. He has been involved in child protection reforms in Queensland and is a founding member of the National Therapeutic Residential Care Alliance.
Bruce holds a Bachelor of Theology, is a Member of the Australian Institute of Company Directors and a Member of International Association of Teamwork Facilitators. Bruce is extremely passionate about leading social change in community where every person has the right to feel safe and have a future filled with hope.
Nina has previously held senior management roles within Queensland Urban Utilities, Allconnex Water, Gold Coast City Council, Queensland Department of Emergency Services, Queensland University of Technology and the Queensland Police Service. Nina is also on the Dial Before You Dig Board and the Industry Advisory Board for Griffith University’s School of ICT.
As Chief Information Officer of Queensland Urban Utilities, Nina was responsible for managing all aspects of the organisation's information, communication and technology environment. As part of this she established a five-year strategic ICT vision and roadmap which enabled the business to grow and transform.
In 2016, Nina won CIO of the Year Utilities and Media at the itNews Benchmark Awards for developing ‘Q-Hubs’– a single holistic visualisation and set of tools to manage the water authority’s expansive operations in real-time. This project was internationally recognised with a Special Achievement in Geographic Information System award.