Our promise to you


You are unique. We respect your rights, history, spirituality, beliefs and culture. We listen to your needs and what you want in your life, and we will work with you to achieve the best outcomes for you. 

We recognise the role of significant people in your life who are important to you and the care and services you receive. This is our promise to you.


Our values guide us in everything we do


We commit ourselves to provide you with care and services that are based on our values.

Compassion motivates us to recognise the uniqueness of each person and their circumstances.

We promise to actively listen to your needs and wants and to work alongside you as you navigate your way through the care and services you require.


We Respect each person, their choices and their values.

We promise that our interaction with you and the way we treat you, will acknowledge you as a whole person. We will be accountable to you and respect the confidentiality of your information.

Justice is central to everything we do, as we reach out to people in need and commit ourselves to ethical practices.

We promise to support your journey and distribute our services as fairly as we can. We will plan with you, take account of your views and concerns, and advocate for your access to the services you need.

We are dedicated to Working Together to deliver compassionate and respectful care and services to our clients and patients.

We promise to be inclusive; seek your engagement and participation and work with you and those who are important to you to enhance your well-being, to achieve your goals and get the best possible outcomes for you.

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