UnitingCare Queensland is committed to providing person-centred care at all times and in all circumstances across our substantial service network. The people who use our services and the communities they live in are central to our advocacy efforts.
Our 16 000 staff and 9 000 volunteers work hard to understand the needs of the people who use our services. The work we do touches the lives of thousands of people every day and it is through our daily connections that allow us to have a well developed understanding of people’s circumstances and support needs.
Many people who rely on our services are vulnerable or live on low incomes. This includes older people and people with a disability who need support to stay in their own homes; people being admitted to or leaving hospital; families and children experiencing abuse; people in personal and financial crisis and those requiring support after a disaster or major event. We see the issues and challenges people may face and work hard to address these issues at a systemic level.
The following advocacy areas are relevant to the services we deliver:
- Health policy and service delivery models (chronic disease prevention and treatment, integrated models of health care, e-health)
- Aged care
- Child and Family
- Indigenous service delivery and wellbeing
- Rural and remote service delivery models and social infrastructure
- Industry issues – community services, health, aged care, disability
- Issues affecting vulnerable, disadvantaged and low income client groups